Q: My previous installer has closed or isn’t available anymore. Can Audio One help?

A: Absolutely. We work on systems installed by any shop — including businesses that have recently closed in the Hampton Roads area. We offer free system checks, tuning, troubleshooting, and upgrade options for customers who suddenly find themselves without support.

Q: I was a Sound Wave Customs customer. Can you check or repair my system?

A: Yes — if Sound Wave Customs was your previous shop, Audio One can fully support your vehicle going forward.
We regularly help customers who:

• Need tuning or adjustments
• Need wiring corrected
• Want upgrades or replacements
• Need system support from a shop that will be here long-term

We’re locally owned, have over 30 years in Hampton Roads, and are committed to providing stable, reliable service for years to come.

Q: Do you install or repair equipment bought somewhere else?

A: Yes. Whether your equipment came from another shop, Amazon, Crutchfield, or a big-box store, we can install, tune, or repair it. We specialize in fixing poor-quality installs and optimizing existing systems.

Q: What if my wiring is a mess?

A: We fix that every day. Our technicians specialize in identifying problem wiring, correcting sloppy work, and rebuilding systems the right way.